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Customer Service Representative

2 months ago


Guildford, Surrey, United Kingdom Citrus Recruit Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Citrus Recruit. As a key member of our Customer Support team, you will play a vital role in delivering exceptional customer experiences and providing expert support to our clients.

Key Responsibilities
  • Provide technical support to customers via phone, ensuring that their queries are resolved efficiently and effectively.
  • Work closely with our team to develop and implement tailored solutions to meet customer needs.
  • Process customer orders and provide support throughout the entire process.
Requirements
  • Previous experience working in a phone environment, preferably in a customer-facing role.
What We Offer
  • A competitive salary of up to £26,000 DOE.
  • 21 days holiday, with the option to purchase additional days.
  • A company pension scheme.
  • Access to our Health & Wellbeing programme.
  • Private medical insurance.
Our Commitment to Inclusion

Citrus Recruit is an equal opportunities employer that celebrates diversity. We are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from candidates of all backgrounds and abilities.