IT Support Technician
3 weeks ago
Position:
IT Support Technician
Employment Type:
Contract Duration: 3 Months
Work Arrangement:
Onsite
Sector:
FMCG
Location:
St Albans
Compensation:
£350 to £400/day (PAYE, PAYE Umbrella Inside IR35)
Overview:
Our client, a prominent entity in the UK food industry with a rich history, is in search of an IT Support Technician to join their head office team.
Role Summary:
The IT Support Technician will serve as the primary IT contact at the office, ensuring a robust IT presence. This role involves hands-on support and interaction with senior stakeholders, assisting with local project initiatives and providing 2nd and 3rd line support.
Key Responsibilities:
1. Act as the main IT liaison on-site, fostering a successful IT environment.
2. Provide technical assistance across a diverse range of technologies, including:
- Modern Zoom Room and integrated Audio-Visual solutions
- Aurba WiFi
- Brivo mobile door access system
- Zoom Workspaces for desk reservations
- Envoy Room booking system
- SD-WAN connected to AWS public cloud architecture
- Microsoft 365 productivity and collaboration tools
3. Collaborate with large-scale third-party vendors and engage with remote IT colleagues.
4. Address desk-based incidents, manage requests, and lead site-specific projects.
Qualifications:
- Comprehensive knowledge of Microsoft Active Directory, Microsoft Configuration Manager, Print Services, Entra, Intune, AutoPilot, and similar Microsoft tools.
- Proficiency in Zoom Video Conferencing and Voice administration.
- Experience with Microsoft Office 365 and Azure Active Directory administration.
Ideal Candidates:
Individuals currently working as IT Support Engineers, 2nd Line Support, 3rd Line Support, IT Managers, IT Service Engineers, or Technical Support Specialists may find this role suitable.
For more information:
Please visit our website for additional opportunities within your field.
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