Customer Service Representative

4 weeks ago


Mansfield, United Kingdom TurnerFox Recruitment Full time
Customer Service Advisor - Temporary Opportunity

We are seeking a skilled Customer Service Advisor to join our team on a temporary basis. As a Customer Service Advisor, you will be responsible for providing exceptional customer service over the phone, handling inbound calls and emails, and resolving customer queries in a timely and professional manner.

Key Responsibilities:
  • Handle inbound calls and emails from customers
  • Track orders and update customers on progress
  • Input customer details into our in-house system
  • Arrange delivery and returns
  • Respond to customer and website enquiries via email
Requirements:
  • Previous call centre or customer service experience
  • Excellent communication skills, both written and verbal
  • Computer literate with the ability to pick up new systems
  • Availability to work on a temporary basis

We offer a fun and friendly work environment, full training, and the opportunity to work with a successful team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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