Automotive Service Advisor

4 weeks ago

London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time
Job Title: Automotive Service Advisor

Join Maplecrest Ford Lincoln of Union as an Automotive Service Advisor and be part of a dynamic team that is dedicated to providing exceptional customer service and ensuring the highest level of satisfaction for our clients.

Job Summary:

The Service Department Administrator will report directly to the Service Director, with additional responsibilities assigned to service and warranty managers. This new role is vital to the success of our dealership, working with Ford and Lincoln vehicles, and Ford Trucks. The successful candidate must demonstrate an ability to work in a team-oriented environment, multi-task and portray an authority role when needed to enforce the handling and processing of documentation.

Key Responsibilities:
  • Administration: Form structure of document control programs to aid with open repair invoices (Repair Orders).
  • Process repair orders.
  • Process payroll.
  • Manage cashiering responsibilities.
  • File warranty claims.
  • Manage documents, internal billing and other general administrative duties.
Education and Training:
  • Maintain required certifications and qualifications as per Ford Motor Company and Maplecrest Ford Lincoln.
Requirements:
  • Self-motivated to fulfill tasks.
  • Ability to form structure of document control programs to aid with open repair invoices (Repair Orders).
  • Associate's Degree.
  • Solid computer skills.
  • Working knowledge of Excel and Google Docs.
  • Exceptional interpersonal, verbal and written communication skills.
  • Strong organization and follow-up skills.
  • Exceptional attention to detail.
  • Positive attitude, self-motivated and eager to contribute.
  • Valid NJ state driver's license.
  • Spanish speaking a plus.
Perks:
  • Competitive salary.
  • Medical and Dental health coverage.
  • Paid vacation and personal/sick days off.
  • 401(k).

Maplecrest Ford Lincoln of Union is an equal opportunity employer and a drug-free workplace.

Equal Employment Opportunity

Maplecrest Ford Lincoln of Union does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln of Union will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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