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Airport Operations Coordinator

2 months ago


Farnborough, Hampshire, United Kingdom Farnborough Airport Full time

Job Summary:

Farnborough Airport Limited is seeking a highly skilled and detail-oriented Airport Operations Officer to join our team. As a key member of our Operations function, you will play a crucial role in ensuring the smooth and efficient operation of the airport.

Key Responsibilities:

  • Coordinate the daily movement schedule for the airport, ensuring optimum use of the operational day while adhering to regulatory requirements.
  • Apply a strong attention to detail in sorting, collating, and transferring information into the FBO's computer system.
  • Communicate effectively with incoming and outgoing aircraft, providing all services promptly as requested.
  • Provide a safe, fast, and efficient handling of all aircraft movements through the airport.
  • Execute clients' requests, including third-party bookings, with great attention to detail and without delay.
  • Act as the first point of contact for the Crew, representing the airport's high standards at all times.
  • Contribute to the Company's aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities.
  • Demonstrate engagement with and adherence to the Company's policies, procedures, guidelines, and reporting channels to ensure all work is carried out safely and to the highest standards.
  • Manage occupational risks factors that may affect an employee's psychological response to their work and workplace conditions.
  • Ensure compliance with UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
  • Obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
  • Develop and maintain strong administration and organisational skills.
  • Work shifts, including weekends, as required.
  • Develop an interest in aviation and stay up-to-date with industry developments.
  • Proficiently use Microsoft Office and other relevant software.
  • Prior experience in a similar Aviation, Operational, or Customer Service role is highly desirable.

What We Offer:

  • Competitive salary.
  • ~25 days holiday per annum (pro-rata), plus statutory public holidays.
  • ~Workplace pension scheme with enhanced employer contributions.
  • ~Life assurance.
  • ~Access to medical plan including a range of private treatments (after probation period).
  • ~Company sick pay scheme.
  • ~Electric vehicle scheme (after 9 months of employment).
  • ~Sustainable travel scheme.
  • ~Annual complimentary bike maintenance.
  • ~Free onsite parking.
  • ~Cycle to work scheme.
  • ~Access to an Employee Assistance programme and helpline.
  • ~Discount on accommodation at affiliated hotel.
  • ~Discount on food/beverage at affiliated pub.
  • ~Other great perks, such as social events and special employee offers.