Medical Secretary

2 months ago

Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Northern Lincolnshire and Goole NHS Foundation Trust. As a Medical Secretary, you will play a critical role in supporting the smooth operation of our clinical services, ensuring that patients receive high-quality care and that our clinicians have the necessary administrative support to focus on patient care.

Main Responsibilities
  • Process and log all referrals, including paper and electronic referrals, in accordance with Trust policies and procedures.
  • Schedule new and follow-up appointments with patients, ensuring that capacity is proactively and efficiently used.
  • Coordinate appointments and procedures at other hospitals and organizations, as required.
  • Ensure that clinic outcomes are recorded accurately on our patient administration system.
  • Lead on the completion of clinic cancellation forms and process according to Trust procedures.
  • Reschedule outpatient clinics as requested, in line with waiting time targets.
  • Use our medical transcription system to ensure that urgent letters are processed in accordance with Trust policies.
  • Liaise with patient records staff, ward clerks, and other organizations to ensure that all medical notes, referral letters, results, and discharge summaries are available for outpatient appointments and consultations.
  • Recognize when patients are on cancer pathways and liaise with Cancer Trackers to ensure that patients are handed over appropriately.
About Us

Northern Lincolnshire and Goole NHS Foundation Trust is a leading healthcare provider in the region, serving over one million patients every year. We are committed to delivering high-quality patient care and are proud to be part of one of the largest acute and community healthcare groups in the NHS.

Person Specification

We are looking for a Medical Secretary who possesses the following skills and qualifications:

  • RSA III or equivalent qualification.
  • GCSE or equivalent in English and Maths, grades A-C or equivalent experience.
  • NVQ level II in business administration/customer care or acquired equivalent experience.
  • Experience of using full range of IT systems and patient data systems.
  • Experience of using Microsoft Office.
  • Experience of scheduling appointments.
  • Experience of working in a multi-disciplinary team.
  • Customer Care experience.
What We Offer

We offer a range of benefits and opportunities for professional development, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a talented and dedicated team of healthcare professionals.

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