Medical Secretary

4 days ago

Scunthorpe, North Lincolnshire, United Kingdom NHS Foundation Trust Full time

Job Overview

We are seeking a highly skilled and organized Medical Secretary to join our team at the NHS Foundation Trust. As a Medical Secretary, you will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our outpatient services.

Main Duties

As a Medical Secretary, your key responsibilities will include:

  • Processing and logging referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP.
  • Scheduling new and follow-up appointments with patients, ensuring that capacity is proactively and efficiently used.
  • Coordinating appointments and procedures at other hospitals and organizations, as required.
  • Ensuring clinic outcomes are recorded accurately on PAS, including those for offsite clinics.
  • Leading on the completion of clinic cancellation forms and processing according to SOP.
  • Rescheduling outpatient clinics as requested, in line with waiting time targets.
  • Using the Trust's medical transcription system and ensuring that urgent letters are processed in accordance with SOP.
  • Liaising with patient records staff, ward clerks, and other organizations to ensure all medical notes, referral letters, results, and discharge summaries are available for outpatient appointments and consultations.
  • Recognizing when patients are on cancer pathways and liaising with Cancer Trackers to ensure patients are handed over appropriately.

Working for Our Organization

The NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, serving over 1.65 million people. We are committed to delivering world-class hospital and community services, and we value diversity, inclusivity, and innovation in our workforce.

Person Specification

We are looking for a candidate with:

  • RSA III or equivalent administration experience.
  • GCSE or equivalent in English and Maths, grades A-C or equivalent.
  • NVQ level II in business administration/customer care or equivalent experience.

Desirable Criteria

We would also like to see experience of using full range of IT and patient data systems, Microsoft Office, and scheduling appointments.

Flexible Working

We offer flexible working arrangements to support work-life balance and improve the quality and experience of working life. We are committed to creating a fair and supportive working environment and culture, where contributions are fully recognized and valued by all.

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