Front of House Team Lead

11 hours ago

Stockport, Stockport, United Kingdom Loungers Full time
Lead the Front of House Team

Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards of our lounges, working closely with the management team to deliver exceptional customer experiences.

Key Responsibilities
  • Support the management team in maintaining high standards of customer service and lounge operations
  • Lead from the front, setting the pace for the team and ensuring that every customer leaves happy
  • Deliver 14 great shifts with the team, ensuring that every customer receives a warm and welcoming experience
  • Work closely with the team to identify areas for improvement and implement changes to drive sales and customer satisfaction
  • Manage and maintain accurate records of sales, labour, and customer feedback
The Benefits
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives, including the chance to win an all-expenses-paid trip
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
What We're Looking For
  • A natural talent and passion for hospitality
  • Extremely driven and relentless at overcoming challenges or obstacles
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs
  • Good communication skills with the ability to build rapport and trust
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
  • Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS

If you're passionate about delivering exceptional customer experiences and have a talent for leading a team, we'd love to hear from you. Follow us on LinkedIn or @life.at.lounge on TikTok to find out more about our company culture and values.

  • Front of House Team Lead

    3 days ago

    Stockport, Stockport, United Kingdom Loungers Full time

    Be the Best in the BusinessLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards that make us special. You'll support the management team to deliver exceptional customer experiences, lead by example, and drive...

  • Front of House Team Lead

    3 days ago

    Stockport, Stockport, United Kingdom Loungers Full time

    Be the Best in the BusinessLoungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards that make us special. You'll support the management team to deliver exceptional customer experiences, lead by example, and drive...

  • Front of House Team Member

    2 days ago

    Stockport, Stockport, United Kingdom whitbread Full time

    We're currently recruiting for a Front of House Team Member at our Manchester Airport (Heald Green) Premier Inn. This is a fantastic opportunity to join a leading hospitality business and use your customer service skills to make a real difference.About the Role:As a Front of House Team Member, you'll be the friendly face of our hotel, welcoming guests and...

  • Front of House Team Member

    2 days ago

    Stockport, Stockport, United Kingdom whitbread Full time

    We're currently recruiting for a Front of House Team Member at our Manchester Airport (Heald Green) Premier Inn. This is a fantastic opportunity to join a leading hospitality business and use your customer service skills to make a real difference.About the Role:As a Front of House Team Member, you'll be the friendly face of our hotel, welcoming guests and...

  • Front of House Team Member

    13 hours ago

    Stockport, Stockport, United Kingdom whitbread Full time

    Front of House Team MemberWe're seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Manchester Airport (Heald Green). As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.Key Responsibilities:Provide warm and welcoming...

  • Front of House Team Member

    9 hours ago

    Stockport, Stockport, United Kingdom whitbread Full time

    Front of House Team MemberWe're seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Manchester Airport (Heald Green). As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.Key Responsibilities:Provide warm and welcoming...

  • Front of House Team Member

    2 weeks ago

    Stockport, Stockport, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Stockport. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service...

  • Front of House Team Member

    2 weeks ago

    Stockport, Stockport, United Kingdom whitbread Full time

    Job Summary:We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Stockport. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service...

  • Front of House Team Member

    5 days ago

    Stockport, Stockport, United Kingdom whitbread Full time

    We're currently recruiting for a Front of House Team Member at our Manchester Airport (Heald Green) Premier Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm welcome for our guests.Key Responsibilities:Provide outstanding customer service and ensure a positive experience for all guestsWork...

  • Front of House Team Member

    5 days ago

    Stockport, Stockport, United Kingdom whitbread Full time

    We're currently recruiting for a Front of House Team Member at our Manchester Airport (Heald Green) Premier Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm welcome for our guests.Key Responsibilities:Provide outstanding customer service and ensure a positive experience for all guestsWork...

  • Front of House Security Officer

    4 weeks ago

    Stockport, Stockport, United Kingdom First Response Group Full time

    About the RoleJob Title: Front of House Security OfficerJob Type: Full Time - PermanentWork Pattern: 5 Days a weekSalary: Starting from £12 per hourLocation: Stockport, SK2 6NGAbout First Response Group:First Response Group (FRG) is a leading provider of security, risk, and facilities management solutions. We are committed to delivering exceptional service...

  • Front of House Team Member

    7 days ago

    Stockport, Stockport, United Kingdom German Doner Kebab Full time

    FOH Team Member Job DescriptionWe are seeking a highly motivated and enthusiastic FOH Team Member to join our team at German Doner Kebab. As a FOH Team Member, you will play a vital role in delivering exceptional guest service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide outstanding guest service and ensure that every...

  • Front of House Team Member

    7 days ago

    Stockport, Stockport, United Kingdom German Doner Kebab Full time

    FOH Team Member Job DescriptionWe are seeking a highly motivated and enthusiastic FOH Team Member to join our team at German Doner Kebab. As a FOH Team Member, you will play a vital role in delivering exceptional guest service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide outstanding guest service and ensure that every...

  • Team Leader

    6 hours ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Lead...

  • Team Leader

    1 hour ago

    Stockport, Stockport, United Kingdom JW Lees Full time

    Front of House Team Leader OpportunityWe are seeking a skilled and experienced Front of House Team Leader to join our team at JW Lees. As a Front of House Team Leader, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Lead...

  • Apprentice Housing Officer

    3 weeks ago

    Stockport, Stockport, United Kingdom Stockport Homes Group Full time

    About Stockport Homes GroupStockport Homes Group is a leading provider of affordable housing and related services. Our mission is to transform lives by delivering high-quality housing and support services to our customers.Job SummaryWe are seeking a motivated and organized individual to join our Housing Management Team as a Housing Management Trainee. As an...

  • Apprentice Housing Officer

    3 weeks ago

    Stockport, Stockport, United Kingdom Stockport Homes Group Full time

    About Stockport Homes GroupStockport Homes Group is a leading provider of affordable housing and related services. Our mission is to transform lives by delivering high-quality housing and support services to our customers.Job SummaryWe are seeking a motivated and organized individual to join our Housing Management Team as a Housing Management Trainee. As an...

  • Front Desk Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is seeking a skilled Receptionist to join their team. As the first point of contact for guests and visitors, you will be responsible for providing a warm welcome and ensuring a smooth experience. Your duties will include checking in and out guests, handling phone calls and emails, and reporting any facilities or maintenance issues to...

  • Front Desk Coordinator

    2 weeks ago

    Stockport, Stockport, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is seeking a skilled Receptionist to join their team. As the first point of contact for guests and visitors, you will be responsible for providing a warm welcome and ensuring a smooth experience. Your duties will include checking in and out guests, handling phone calls and emails, and reporting any facilities or maintenance issues to...

  • Occupational Therapist

    3 weeks ago

    Stockport, Stockport, United Kingdom Stockport Council Full time

    About the RoleWe are seeking a highly skilled and passionate Occupational Therapist to join our Front Door Team in Adult Social Care. As a key member of our team, you will contribute to a multi-disciplinary team and hold a small, short-term case load for assessment, supporting residents to maximize their strengths, wellbeing and independence.About the...