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Community Housing Officer

2 months ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

Older Persons Independent Living Service (OPILS)

Role Overview: This position is situated within the Sheltered Housing Schemes throughout the City of Sheffield, specifically focusing on the Older Persons Independent Living Service.

We are looking for a dedicated Neighbourhood Officer to enhance our established team. The successful candidate will undertake a variety of housing responsibilities while providing a responsive service to a diverse and expanding client base across numerous schemes in the city.

Key Responsibilities:

  • Demonstrate flexibility in working hours, including occasional out-of-hours commitments as required by the schemes.
  • Manage individual workloads effectively while collaborating as a vital member of the team.
  • Utilize strong IT skills and housing knowledge to meet the needs of older individuals and vulnerable adults.
  • Facilitate activities aimed at reducing loneliness and isolation among residents.
  • Implement a person-centered approach to housing management and support services.
  • Collaborate with other services to assist older, vulnerable adults in maintaining their tenancies.

Essential Skills:

The ideal candidate will possess a good understanding of customer care, signposting, and collaborative working. It is crucial to maintain professional boundaries with tenants. A full clean driving license is desirable but not mandatory.

Commitment to Diversity:

We are committed to investing in our workforce and promoting opportunities for under-represented groups. We value equality, diversity, and inclusion, focusing on enhancing the diversity of our workforce to reflect the communities we serve.

We also support staff with unpaid caring responsibilities by offering flexible working arrangements.