Customer Value Growth Specialist
2 months ago
About the Role
We are seeking a highly skilled CVM Campaign Specialist to join our team at Three. As a key member of our squad, you will play a crucial role in defining, planning, and delivering CVM campaigns that support our strategic initiatives.
Key Responsibilities
- Brief, coordinate, and engage with cross-functional teams to enable delivery of CVM xSell and upsell campaigns.
- Drive commercial results through delivery of campaigns.
- Continuously identify and drive improvements in programmes and their delivery for optimal performance.
- Play a key role in the CVM squad and operate in the agile delivery model to ensure fast-to-market definition and delivery.
Requirements
- Experience in delivering multi and omni-channel customer value growth campaigns.
- Stakeholder management experience, comfortable influencing at all levels.
- Experienced in working in cross-functional teams.
- CRM or growth/value management experience in B2C organisations and/or agency side.
- Experience of working in an agile delivery model and using Jira to track workflow/delivery desirable.
What We Offer
- Competitive annual salary, a performance-based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary.
- Salary range for this role starts at £37,200 and exact salary will differ by job and experience.
- Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week).
- 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service.
- Private Medical Insurance, Life Assurance and Income Protection.
- Free mobile phone package & unlimited sim-card.
- Free on-site car parking (including electric).
About Us
We are a diverse and inclusive bunch, and it's essential you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, or civil status, and we want our teams to reflect this.
We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
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