Client Care Specialist

4 weeks ago


Durham, Durham, United Kingdom The Human Support Group Limited Full time

Company Overview

Client Care Specialist

Salary: £24,625

Driving license is required

Working Hours: Monday to Friday, 9am - 5pm with additional on-call responsibilities on a rotational basis

What We Provide

At The Human Support Group Limited, we are dedicated to creating brighter days filled with fresh challenges and exciting opportunities. As a Client Care Specialist, each day will present unique experiences, allowing you to engage in meaningful and fulfilling work that positively impacts the lives of our clients and enhances your professional journey.

Role Responsibilities

In this position, you will play a crucial role in ensuring the highest standards of community care. Your responsibilities will include managing schedules with precision and fostering strong relationships with care personnel. You will be part of a dynamic team that values efficiency and organization, ensuring that our clients receive exceptional support.

Benefits and Opportunities

We are committed to your professional growth, offering comprehensive training and opportunities for self-directed learning, coaching sessions, e-learning modules, and access to further qualifications. You will receive support to advance your career within our organization.

In addition, we provide a competitive benefits package that includes:

  • 22 Days of Annual Leave (increasing to 25 days after 3 years of service) plus bank holidays
  • Occupational Maternity and Adoption Pay
  • Occupational Paternity Pay*
  • Death in Service Payment*
  • Occupational Sick Pay

*subject to terms and conditions and qualifying period

Qualifications

Essential Skills

The ideal candidate will be an organized and experienced Client Care Specialist with a passion for delivering outstanding community care. You should excel in managing schedules and take pride in cultivating strong relationships with your care team.



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