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Pool Co-ordinator

2 months ago

London, Greater London, United Kingdom SwimKidz South East London Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist Coordinator at SwimKidz South East London. As a key member of our front desk team, you will be responsible for ensuring a smooth and enjoyable experience for our customers and their families.

Key Responsibilities:

  1. Front Desk Operations: Greet and welcome customers, manage the registration process, and maintain accurate records of attendance.
  2. Pool Operations: Assist with the setup and breakdown of pool equipment, ensure the pool area is clean and safe, and perform routine maintenance tasks as required.
  3. Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve any issues that may arise.
  4. Team Collaboration: Work closely with our teaching staff to ensure a seamless experience for our customers and their families.
  5. Administrative Tasks: Assist with administrative tasks, such as preparing materials for new customers, maintaining records, and performing other duties as required.

Requirements:

  1. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers, staff, and other stakeholders.
  2. Organizational Skills: Highly organized and able to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  3. Customer Focus: A customer-centric approach, with a focus on providing exceptional service and ensuring customer satisfaction.
  4. Team Player: Ability to work collaboratively as part of a team, with a positive and supportive attitude.

Working Conditions:

This is a part-time position, with a flexible schedule that includes weekend availability. The successful candidate will be required to work in a fast-paced environment, with a high level of customer interaction.

What We Offer:

A competitive hourly rate, a supportive and dynamic work environment, and the opportunity to work with a leading provider of swimming lessons in South East London.