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Digital Warranty Inspector

2 months ago

Milton Keynes, Milton Keynes, United Kingdom ECS Automotive | Setting the Standard Full time £29,000
Job Description

Job Title: Digital Warranty Inspector

Job Type: Full-time

Location: Milton Keynes

Job Description:

We are seeking a highly skilled Digital Warranty Inspector to join our team at ECS Automotive | Setting the Standard. As a Digital Warranty Inspector, you will be responsible for:

  • Inspecting parts through digital review to ensure adherence to published policies
  • Confirming the accuracy of warranty claims, including financial and technical aspects
  • Monitoring and reporting on claiming behaviors to identify trends and areas for improvement
  • Engaging with the dealer network through various communication methods to resolve queries and issues promptly
  • Supporting Authorized Repairers in adopting optimal behaviors when presenting Parts Checking Media and Warranty Claims
  • Accurately updating records and databases
  • Utilizing various contact methods to support network stakeholders with client processes

Requirements:

  • Knowledge of policies and procedures linked to warranty and campaign repairs
  • Computer literacy, including Microsoft Office and web-based products
  • Ability to work independently and as part of a team
  • Automotive warranty-specific experience at Dealer/Manufacturer level
  • Previous automotive mechanical repairer experience

What We Offer:

  • A competitive salary
  • An enhanced salary-sacrifice pension scheme
  • 20 days holiday, plus Bank Holidays
  • Free access to professional and personal development courses
  • Free eye tests and glasses scheme
  • Free tea/coffee/water station
  • The chance to join a fast-growing organization with training and possible future opportunities

Working Hours: 08:00 – 17:00, Monday to Thursday