Deputy Store Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Mono-Brand Boutiques Full time

About the Role

We are seeking an experienced and motivated Deputy Manager to join our team at Mono-Brand Boutiques. As a key member of our management team, you will play a vital role in driving sales growth, developing our team, and delivering exceptional customer service.

Key Responsibilities

  • Lead and motivate a high-performing sales team to achieve sales targets and exceed customer expectations
  • Develop and implement effective sales strategies to drive business growth and improve customer engagement
  • Collaborate with the General Manager to set and achieve business objectives, and to develop and implement operational plans
  • Recruit, train, and develop sales team members to ensure they have the skills and knowledge to deliver exceptional customer service
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions as needed
  • Build and maintain strong relationships with customers, understanding their needs and preferences to deliver personalized service
  • Stay up-to-date with industry trends, competitor activity, and market developments to ensure our business remains competitive and innovative

About You

We are looking for a highly motivated and experienced Deputy Manager who has a proven track record in retail management, preferably in a luxury or premium environment. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders. You will also have a strong commercial acumen, with the ability to analyze sales data and develop effective sales strategies.

Requirements

  • Proven experience in retail management, preferably in a luxury or premium environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Strong commercial acumen, with the ability to analyze sales data and develop effective sales strategies
  • Ability to work collaboratively as part of a team, with a focus on delivering exceptional customer service
  • Strong problem-solving and analytical skills, with the ability to identify areas for improvement and implement corrective actions

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