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Regional Operations Manager

3 months ago

Portsmouth, Portsmouth, United Kingdom Veolia Full time

Regional Operations Manager

Salary: Competitive with performance incentives, vehicle provision or allowance, health coverage, and retirement plan

Hours: Full-time, 40 hours per week (Monday to Friday)

Location: Overseeing multiple key areas.

At Veolia, we believe in the power of sustainable practices to enhance the world we live in. We are seeking an individual who shares our vision and is dedicated to fostering genuine progress and realizing our goal of Ecological Transformation.

We recognize that every team member at Veolia plays a vital role in supporting our communities, protecting the environment, and nurturing an inclusive workplace culture.

What we offer you:

  • Eligibility for an annual performance bonus
  • 25 days of paid annual leave
  • Comprehensive private health insurance
  • Option for a company vehicle or cash allowance
  • Access to our pension scheme
  • One paid day off each year for volunteering in your community
  • Continuous training and development opportunities to help you reach your full potential



Your responsibilities include:

  • Leading and managing an operational structure across multiple locations, including overseeing Business Managers, Transfer Station Managers, industry specialists, and staff.
  • Driving business development, identifying growth opportunities, ensuring operational excellence, and enhancing service delivery across a diverse customer portfolio while collaborating with the senior leadership team.
  • Effectively mentoring and developing Business Managers while partnering with Commercial Managers to implement the commercial strategy safely and legally, maximizing profitability, achieving operational excellence, delivering exceptional customer service, and advancing our business objectives.
  • Establishing and maintaining effective relationships across various functions such as Fleet, Customer Services, Sales, Risk Management, HR, and Finance, ensuring that operational processes are clearly defined and adhered to.
  • Creating and executing short-term (0-6 months) and medium-term strategies for the region, ensuring engagement and commitment from key stakeholders at all levels.
  • Meeting commercial customer success metrics, including first-time collection rates, recovery collections, bin deliveries, proactive communication, invoice accuracy, and call handling performance.
  • Assisting the Commercial Strategy Manager in the implementation of national projects focused on sustainability, efficiency, and growth priorities.
  • Guiding and supporting Business Managers in achieving regional priorities and objectives aimed at enhancing sustainability, efficiency, growth, and engagement.



Qualifications we seek:

  • IOSH Managing Safely certification.
  • Level 5 Leadership & Management qualification or equivalent experience.
  • Strong business insight and operational management expertise.
  • Experience in financial management, including the development and presentation of financial models and business plans.
  • Transport Manager CPC qualification.
  • Proven ability to manage projects involving multiple stakeholders.
  • Experienced leader with a track record of fostering high-performance teams.
  • Background in leading and implementing transformation and change initiatives.
  • Strategic thinker with a focus on solutions and creativity, capable of implementing and embedding strategies within a business.



Next Steps:

We encourage you to apply and join us in making a meaningful impact for future generations.

Veolia is proud to be recognized as an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all our colleagues. We welcome and encourage applications from individuals of all backgrounds, regardless of age, gender, gender identity, disability, race, ethnicity, religion, sexual orientation, or veteran status.