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Hotel and Rail Consultant

2 months ago

Bradford, Bradford, United Kingdom Corporate Travel Management (CTM) UK Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Hotel and Rail Consultant. As a key member of our Corporate Travel Management (CTM) UK team, you will play a vital role in providing exceptional service to our clients and ensuring the smooth operation of our travel services.

Key Responsibilities:

  • Provide high-level customer service and support to internal and external clients, suppliers, and vendors.
  • Maintain a strong understanding of our hotel reservations and invoicing systems.
  • Offer guidance and support to clients on using our online booking tools, ensuring adherence to organizational travel policies and CTM best practices.
  • Share knowledge and information with colleagues, providing feedback and suggesting actions to improve processes.
  • Be flexible and willing to take on tasks as needed to meet business requirements.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.
  • Basic math skills and attention to detail.
  • Ability to read and interpret information.
  • Regular and reliable attendance.

What We Offer:

  • A dynamic and supportive working environment.
  • Opportunities for growth and development within the company.
  • A competitive salary and benefits package.

CTM's Core Values:

  • Exceed to Service: Deliver exceptional service to our clients and stakeholders.
  • Innovate to Generate: Continuously improve and innovate our services to meet evolving client needs.
  • Trust to Succeed: Foster a culture of trust and collaboration within the team.
  • Empowered to Achieve: Provide employees with the autonomy and resources to achieve their goals.
  • Collaborate to Perform: Work together as a team to achieve outstanding results.
  • Recognize to Reward: Recognize and reward employee contributions and achievements.
  • Play to Win: Strive for excellence and success in all aspects of our business.