Health, Safety
2 months ago
JOB DESCRIPTION
Job Title: Health, Safety and Compliance Lead
Reports to: General Manager - North
OVERVIEW
The role of Health, Safety and Compliance Manager will be responsible for leading and supporting senior management teams, to oversee the effective implementation of compliance towards safety, risk assessment, advice and continuous improvement, specifically for specialist projects. This will encompass overseeing compliance in relation to UK accommodation that is contracted as part of each project. Once contracted, the job holder will work closely with a third-party consultancy, reviewing audits, analysing information provided and performing on site visits across the UK to verify, monitor and continuously assess performance and safety standards. Any remedial action will be documented and agreed with each property until a mutually acceptable outcome is reached.
The role will work in accordance with Quality Management System ISO 9001 and will be a key aspect of this role.
We are looking for enthusiastic, safety professional with a high level of understanding and knowledge of working within the hotel / travel industry.
Key Areas of Responsibility:
* Reviewing and monitoring all property audits completed by a third party consultancy
* Undertaking desktop reviews of each audit and risk assessment, raising any concerns immediately and building appropriate remedial action where needed
* Visiting each property under contract across the UK to review ongoing Health and safety measures and ensure performance is line with the agreed contract
* Oversee each property audit, working in partnership with the third party auditors, to ensure due process is followed and ensuring each aspect of the audit is assessed in line with expected and regulatory standards
* Building key relationships internally and externally, having the ability to challenge and question aspects of the audit when required
* Manage the relationship with the third party auditors, arranging regular reviews post audit completion, to ensure a robust process is in place
* Participating in regular meetings with the internal team and with the client, specifically to assist with any Health, safety or risk matters that may arise
* Ensure all Health and Safety data taken from our in-house safety reporting system is continuously analysed to assist with prioritising workloads. The role will involve investigation of any incidents or defects found, ensuring regulatory compliance is achieved in all cases
Key Measures:
* Ensure customer health, safety and risk is delivered through effective communication across all aspects of the project
* Positive engagement and advocacy across all internal departments
* Ongoing analysis of data will be reviewed and summarised in relation to any issues identified, with clear remediation plans and timelines
* Exceptional attention to detail with very high standards of written and spoken English
* Lead the Health & Safety agenda and ensure data is easily accessible and readily available to support any decisions made in relation to each hotel
* Have the confidence and skill to make dynamic, risk-based decisions under pressure in a fast-paced environment, with the commercial acumen and understanding of all business impacts associated with key decisions made
* Have demonstrable experience managing and leading projects; strategic planning and project / change management
* Have a high level of interpersonal, negotiating and influencing skills, with the ability to communicate dynamically and effectively across all levels of the organisation
* Have a successful track record of forging strong working partnerships with internal and external stakeholders in a challenging and fast paced environment
Core Competencies:
Decision-Making – A solution orientated problem solver able to work to strict deadlines using sound judgement and initiative . Considers all pertinent facts and alternatives before deciding on the most appropriate action and then sees the action through
Teamwork/Collaboration – Interacts with people effectively at all levels. Able and willing to share and receive information and feedback. Co-operates within the team and wider organisation. Puts the goals of the team and organisation goals at the forefront of all decisions. A great communicator and a strong relationship builder. Be a strong team player, role model and engagement champion
Work Standards – Sets and maintains high performance standards. Pays close attention to detail, accuracy and completeness. Ensures all system standards are adhered to. Shows concern for all aspects of the job. Follows up on work outputs and delivers on promises to clients. Is a strong, confident user of all Microsoft programs, including but not limited to PowerPoint, Word and Excel
Motivation – Displays energy and enthusiasm in approaching the job. Strong work ethos and maintains a high level of productivity.
Reliability – Takes personal responsibility for job performance. Completes work in a timely and consistent manner and meets all agreed deadlines.
Problem Solving – Analyses problems by gathering and organising all relevant information.
Suggests and implements, the identified solutions or makes recommendations to the General Manager if support is required
Adaptability – Adapts to fast passed, ever changing work environments, work priorities and organisational needs. Able to effectively deal with change
Planning - Plans and organises tasks and work responsibilities to achieve objectives. Sets priorities and schedules activities. Allocates and uses resources properly.
A flexible approach to working hours is required and regular travel
throughout the UK
ESSENTIAL EXPERIENCE
* H&S degree or advanced level Food Hygiene qualification from an accredited governing body
* H&S degree of advanced level qualifications from governing body, for example, NEBOSH
* Experience of maintaining and developing, internal quality systems and working within a Quality Management System (ISO 9001 preferred)
* Audit assessment and defect management
DESIRABLE
* Operational Hotel background
* Project Management experience
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