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IT Support Specialist
2 months ago
We are a dynamic and fast-growing Managed Service Provider based in Brighton, delivering essential IT services to small and medium-sized businesses.
Job OverviewThis role is ideal for someone at the start of their IT career, looking to gain valuable experience in a busy MSP environment.
Key Responsibilities- Provide 1st line IT support via phone, email, and remote channels.
- Troubleshoot basic hardware and software issues for customers.
- Assist with the setup and maintenance of Office 365 accounts.
- Minimum of 1 year's experience in an IT support role, ideally within an MSP.
- Basic knowledge of Office 365, Windows operating systems, and general IT infrastructure.
- A genuine passion for technology and helping people.
- Full UK Driving Licence and access to a vehicle (for occasional site visits).
- Basic understanding of SharePoint and networking.
- IT industry certifications (CompTIA A+, Microsoft certifications, etc.).
- Salary range between £22,000 and £26,000, depending on experience.
- On-the-job training and opportunities for career development.
- Optional on-call rota to boost your salary.
- Company events and regular social outings.
- Health Care Cashback Scheme – including mental health support.
- Casual dress code and a fun office environment with sit-stand desks, and drinks fridges.
- Opportunities to grow within a fast-paced, friendly team.
- Wellness programs.
- On-site parking.
- Company referral scheme.
- Fun and inclusive company events.
- Opportunities for progression into 2nd/3rd line support roles.
