IT Application Operations Manager
2 months ago
Exciting Opportunity:
We are currently seeking an IT Application Operations Manager to join our team at the Financial Ombudsman Services in London.
Key Responsibilities:
- Manage application operations and frontline support
- Develop and maintain relationships with suppliers
- Ensure team meets quality standards and SLAs
- Identify and resolve underlying issues
- Collaborate with internal stakeholders
Minimum Criteria:
- Experience with Workday
- Working with third-party suppliers
- Leading and developing teams
- Meeting SLAs
- Strong communication skills
Desirable Criteria:
- Experience with Dynamics365
- Adoption of ITIL practices
- Supplier management experience
What We Offer:
We offer a competitive salary and benefits package, including holiday entitlement, pension, medical insurance, and career development opportunities.
About Us:
The Financial Ombudsman Services is a diverse and inclusive organization where everyone can thrive and excel. We are committed to providing a supportive and collaborative work environment that fosters growth and development.
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