Commercial Account Handler

2 days ago


Billericay, United Kingdom John Williams Recruitment Full time
Job Title: Commercial Account Handler

We are seeking a skilled Commercial Account Handler to join our team at John Williams Recruitment. As a Commercial Account Handler, you will be responsible for handling SME business, providing day-to-day servicing and administration.

Key Responsibilities:
  • Provide technical accuracy and cost-effectiveness in accordance with company procedures.
  • Answer telephone calls in a polite and professional manner, dealing with queries and gathering relevant information from customers.
  • Complete associated postal work and correspondence in an accurate and timely manner.
  • Manage and administer business within the following categories: Private Car, Commercial Vehicle, Home Insurance, and Small Commercial Business.
  • Process correspondence, renewal, pre-renewal activity, quotations, and data input.
  • Ensure all post and diary activity is completed on a daily basis.
  • Identify new business opportunities and progress to a sale or forward to an appropriate member of staff.
Requirements:
  • Excellent written and verbal communication skills.
  • Polite telephone manner.
  • Confident with all relevant MS office packages, Acturis, and OGi system.

We are looking for a motivated and organized individual who can work effectively in a fast-paced environment. If you have a passion for delivering excellent customer service and are confident in your ability to handle multiple tasks, we would love to hear from you.



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