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Front Desk Coordinator

2 months ago

South East London, United Kingdom Portico Full time
Job Description

Portico is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and their guests.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, handle guest inquiries, and provide information on hotel services and amenities.
  • Customer Service: Deliver exceptional customer service to clients and their guests, ensuring a positive experience and resolving any issues that may arise.
  • Communication: Communicate effectively with clients, guests, and internal teams to ensure seamless operations and resolve any issues that may arise.
  • Administrative Tasks: Perform administrative tasks such as data entry, filing, and other duties as required.
Requirements:
  • Experience: Minimum 2 years of experience in a corporate reception or front desk role.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • Education: High school diploma or equivalent required.
What We Offer:
  • Competitive Salary: £35,002 per annum.
  • Benefits: Holiday allowance, enhanced annual leave, pension, life insurance, and more.