Sales and Customer Service Representative

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Amplifon Full time
Sales and Customer Service Advisor

We are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon in Harrogate. As a key member of our team, you will be responsible for providing exceptional customer service, managing the diary, and promoting our hearing solutions to customers.

Key Responsibilities:
  • Manage the diary to ensure a smooth and efficient workflow, prioritizing customer appointments and sales opportunities.
  • Develop strong relationships with customers, identifying their needs and providing personalized solutions to meet their hearing needs.
  • Work closely with audiologists to achieve sales targets and provide exceptional customer service.
  • Maintain a high level of product knowledge, staying up-to-date on new products and services.
  • Contribute to the overall success of the team by participating in sales promotions, events, and other initiatives.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven sales and customer service experience, with a track record of achieving sales targets.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Basic computer skills, including Microsoft Office and customer relationship management software.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.

Amplifon offers a competitive salary, commission scheme, and opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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