Customer Service Field Advisor

4 weeks ago


Caerphilly, United Kingdom Randstad Delivery (GBS) Full time
Flexible Temporary Role - Customer Service Field Advisor

We are seeking a self-motivated and disciplined individual to join our team as a Customer Service Field Advisor. As a Field Interviewer, you will travel within a 40-mile radius of Caerphilly, visiting clients' homes to encourage them to complete an online survey. This survey collects important data for the Office of National Statistics (ONS) and assists the Government with future plans and agendas.

Key Responsibilities:
  • Travel to clients' homes within a 40-mile radius of Caerphilly
  • Encourage clients to complete an online survey
  • Provide excellent verbal communication skills and ability to persuade reluctant clients
  • Work independently with minimal supervision
  • Use a laptop and smartphone to complete tasks
  • Complete a basic DBS check (if required)
What We Offer:
  • A great pay rate of £12.40 per hour, plus £0.45p per mile fuel allowance
  • Flexible working hours between 09:00am and 08:00pm (Monday to Friday) with potential weekend work
  • 22-30 hours per week, for a duration of 6 months with the potential for an extension

We are looking for a confident self-starter with excellent communication skills to join our team. If you are a self-motivated and disciplined individual who is able to work independently, we would love to hear from you.

Please note that our first training day will run in November, but we will be onboarding up until mid-November. If you have any specific requirements, please let us know.



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