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Costa Coffee Store Manager
2 months ago
Job Title: Costa Coffee Store Manager
Company: Compass Group UK & Ireland
Job Type: Full-time
Location: Royal Surrey County Hospital
About Us:
Compass Group UK & Ireland is a leading provider of hospitality and support services to the healthcare sector. We are committed to delivering high-quality services that meet the needs of our clients and their patients.
About the Role:
We are seeking a highly motivated and experienced Store Manager to lead our Costa Coffee outlet at Royal Surrey County Hospital. As a Store Manager, you will be responsible for overseeing the daily operations of the coffee shop, ensuring high standards of customer service, quality, and cleanliness.
Key Responsibilities:
- Manage the day-to-day operations of the Costa Coffee outlet, including staff supervision, inventory management, and customer service.
- Ensure high standards of quality, cleanliness, and customer service are maintained at all times.
- Develop and implement strategies to increase sales and customer satisfaction.
- Manage staff performance, including recruitment, training, and development.
- Maintain accurate records and reports, including sales data, customer feedback, and staff performance.
Requirements:
- Previous experience in a retail or hospitality management role.
- Proven track record of delivering high-quality customer service and driving sales growth.
- Excellent leadership and communication skills.
- Ability to work flexibly, including weekends and holidays.
- Knowledge of coffee shop operations and management.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- Comprehensive training and development programs.
- Chance to work for a leading provider of hospitality and support services to the healthcare sector.
