Team Leader

3 weeks ago


Guildford, Surrey, United Kingdom Costa Coffee Full time

Barista Maestro Role Overview


At Costa Coffee, we're looking for a dynamic and ambitious individual to take on the role of Team Leader (Barista Maestro). As a key member of our team, you'll have the opportunity to develop your leadership skills and play a vital part in delivering exceptional customer experiences.


About the Role


We're seeking a highly motivated and customer-focused individual to lead our barista team. As a Barista Maestro, you'll be responsible for driving sales growth, maintaining high standards of quality and service, and contributing to the success of our store.


Key Responsibilities


Our ideal candidate will have a passion for coffee and a proven ability to lead and motivate a team. Key responsibilities will include:



  • Leading shifts and supporting colleagues to deliver exceptional customer experiences
  • Identifying opportunities to improve sales and customer satisfaction
  • Developing and implementing action plans to achieve sales and quality targets
  • Maintaining a clean and safe working environment
  • Providing coaching and training to baristas to improve their skills and knowledge

What We Offer


We're proud to offer a range of benefits and perks to our team members, including:



  • Free handmade drinks while on shift
  • 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover
  • Costa Discount App with 50% off food and drinks in Costa-owned stores
  • Cycle to Work Scheme
  • Share Incentive Plan
  • Salary Sacrifice Pension Scheme with up to 10% matched contributions
  • Shoes for Crews
  • Huge savings on gym memberships and fitness accessories
  • Dedicated Feel Good discounts platform and app

About Us


At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members alike. We're proud to be the No. 1 coffee brand in the UK and are committed to making a positive impact on our communities.


How to Apply


If you're a motivated and customer-focused individual with a passion for coffee and leadership, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.


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