HR Operations Coordinator

6 days ago


OldburyonSevern, South Gloucestershire, United Kingdom Shaw Trust Full time

About the Role

We are seeking a highly organized and detail-oriented HR Operations Coordinator to join our team at Shaw Trust. As an HR Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our HR functions, providing top-notch service to our employees and stakeholders.

Key Responsibilities

  • Provide administrative support to the HR team, including responding to employee inquiries and resolving HR-related issues.
  • Manage and maintain accurate and up-to-date records and databases, ensuring compliance with relevant laws and regulations.
  • Develop and implement processes and procedures to improve HR operations and efficiency.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Provide exceptional customer service, responding to employee requests and concerns in a timely and professional manner.

Requirements

  • Previous experience in an HR Shared Services setting or a similar high-volume administration role.
  • Highly organized with the ability to prioritize and multi-task high volumes of daily work requests and meet deadlines.
  • Problem-solving approach, able to address and resolve issues.

What We Offer

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday.
  • 2 days paid volunteering leave each year.
  • An enhanced pension scheme after 6 months.
  • Life Assurance at 3 times your annual salary rate.
  • Access to a suite of learning and development opportunities, including paid for apprenticeship and masters' levels qualifications, and management development programmes.
  • Opportunities to connect with our employee diversity networks.
  • Health and Wellbeing initiatives, including internal support, employee assistance programme, and health cash plan.
  • Opportunity to request flexible working from day one.


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