Compliance Officer

3 days ago

Luton, Luton, United Kingdom Connect2Luton Full time
Job Title: Compliance Officer

We are seeking a highly skilled Compliance Officer to join our team at Connect2Luton. As a Compliance Officer, you will play a crucial role in ensuring that our housing services meet the highest standards of compliance and regulatory requirements.

Key Responsibilities:
  • Support the Project Manager in maintaining key action and improvement plans, liaising with key managers across the service.
  • Conduct discovery and analysis across the service to inform the improvement programme.
  • Research good practice and RSH inspection findings, making recommendations based on these findings.
  • Monitor Housing Ombudsman findings, including maladministration and severe maladministration cases, and communicate these findings to the housing service.
  • Act as a liaison point for tenant representative groups, including the Tenant Board and Tenant Scrutiny Panel.
  • Assist in identifying training needs across the service and arranging training where necessary, supporting cultural change.
  • Develop and maintain a database of policies and procedures for the housing service, including a schedule of regular updates.
  • Manage a database of evidence from across the service to support RSH and Consumer Standards requirements, as well as compliance with Housing Ombudsman Spotlight Reports.
  • Prepare updates and communications for various audiences across housing services, including residents, on regulation, inspection, and Housing Ombudsman findings.
About Us:

Connect2Luton is a recruitment managed service for contingent temporary agency, contract, and interim roles at Luton Borough Council. As a joint venture between Luton Borough Council and Commercial Services Kent Ltd, we have a wealth of knowledge and expertise within the public sector.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.

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