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API Implementation Specialist

2 months ago

Cardiff, Cardiff, United Kingdom FullCircl Full time
About FullCircl

FullCircl is a leading provider of identity solutions products, backed by top-tier investors and renowned for its expertise in compliance and fraud prevention. Our acquisition of W2 Global Data Solutions has enabled us to expand our reach into regulated markets and partner with over 700 leading banks, insurers, and FinTech companies.

Job Description

We are seeking a skilled API Implementation Specialist to join our API Services team. As a key member of our team, you will work closely with our Technical Solutions Specialist to onboard new clients and help them get started with our products and services. Your primary focus will be on clients who have contracted to use our APIs.

Key Responsibilities
  • Set up new customers with the required services and configurations
  • Assist the Technical Support Specialist team with support tickets when needed
  • Manage client onboarding process using dedicated software, and report on status of clients
  • Take a proactive approach to helping clients through the onboarding process
Requirements
  • Experience using Microsoft SQL Server, and Microsoft Azure
  • Hybrid/Flexible working model
  • 25 days annual leave, with the ability to purchase more days
  • Life Assurance and a fabulous Employee Assistance Programme
  • Private Healthcare for you - talk to us about adding your family
  • Discounts on various retail stores, gyms memberships and a bike scheme
  • 18+ languages spoken between us
About You

We value individuality and offer opportunities for career growth and development. Whether you're just starting out or looking to take the next step in your career, we believe in giving you the autonomy to own your career and make a real impact at FullCircl.