Field Service Technician

1 month ago

Edinburgh, Edinburgh, United Kingdom Finning International Full time
Job Title: Field Service Technician

Join Finning International, the largest CAT dealership in the UK and Ireland, as a Field Service Technician. This role involves providing on-site support for commercial and industrial customers, ensuring their hydraulic hose needs are met efficiently.

Key Responsibilities:
  • Respond to customer service requests, assess response times, and communicate service progress.
  • Manufacture hose assemblies to meet customer requirements.
  • Maintain adequate stock levels on the FHS van, ensuring repair equipment is in safe working order.
Requirements:
  • 3 years of engineering or service experience, preferably in the hydraulic hose industry.
  • Excellent influencing and networking skills.
  • Intermediate Microsoft Office, Excel, Word, and PowerPoint skills.
  • Deep understanding of general service manuals and computerized Service Information System (SIS) and Hydraulic Information System (HIS).
  • Practical knowledge of tooling and specialized equipment for repairs and assembly of hydraulic hoses.
What We Offer:
  • Competitive package.
  • Industry-leading training.
  • 25 days holiday (purchase up to 5 extra days).
  • Annual Bonus.
  • Healthcare benefits.
  • Access to company share scheme.
  • Up to 7% pension (matched by company).
  • Refer a friend bonus.
  • Employee reward platform.
  • Life insurance.
  • Laptop, phone, and van.

Finning International is an equal opportunities employer and welcomes applications from individuals of all backgrounds and identities. We strive to enhance our outreach and provide reasonable accommodations for individuals with disabilities. If you require an adjustment, please inform your recruiter.

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