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Syndicate Relationship Manager

2 months ago

London, Greater London, United Kingdom Asta Capital Limited Full time
About the Role

A key position within Asta Capital Limited, the Syndicate Client Manager plays a pivotal role in fostering and overseeing the partnership between Asta and managed syndicates. This role is responsible for building and maintaining strong relationships with key stakeholders across a portfolio of syndicates, Lloyd's, and Asta, ensuring each syndicate operates effectively within the Asta and Lloyd's/PRA regulatory frameworks.

Key Responsibilities
  • Relationship Building and Management
    • Facilitate a good working relationship between senior syndicate staff and Asta Managing Agency.
    • Provide a key point of contact for the syndicate to raise and resolve escalations and ad hoc queries.
    • Maintain a link with the Syndicate Board chair.
  • Strategic Alignment
    • Maintain a clear understanding of syndicate needs and Asta's agreed service offering.
    • Seek to align Asta and syndicate strategic objectives, including commercial considerations.
    • Identify cross-sell opportunities across the wider Davies group.
  • Onboarding and Embedding
    • Partner with the Business Development team through the Lloyd's Making It happen process to onboard and embed new syndicates into the Asta framework.
    • Work with the syndicate, across Asta functions, and with Lloyd's to ensure expectations and processes are clearly defined, understood, and operating effectively.
  • Issue Resolution and Governance
    • Proactively facilitate the resolution of long-standing actions or issues.
    • Work with syndicates and across Asta functions to clarify and close actions.
    • Support the internal Asta governance framework by being an active member of various Syndicate Boards and Asta committees.
    • Responsible for various reports to the Syndicate Boards and other committees.
  • Knowledge Sharing and Management
    • Share knowledge and information across Asta functions to improve the quality-of-service Asta provide to syndicates.
    • Manage syndicates in transition, including novations, RITC's, and syndicates-in-a-box transitioning to full syndicates.
Key Skills and Qualifications
  • Personal Skills
    • Self-motivated with a proactive approach to achieving objectives and solving problems.
    • Excellent interpersonal skills, working collaboratively to build strong relationships both internally and externally.
    • Good presentation and communication skills, with the ability to appropriately challenge both internal and external stakeholders.
    • Good organizational skills with the ability to adapt to changing priorities and manage multiple deadlines across multiple stakeholders.
    • Outcomes and solution-focused with the ability to deliver consistently to a high standard.
  • Technical Skills and Knowledge
    • Broad understanding of how a syndicate operates within the Lloyd's market across various functions.
    • Understanding of the governance/risk/compliance/regulatory responsibilities of a Lloyd's Managing Agent.
    • Experienced in dealing with stakeholders - managing a portfolio of clients across key business functions.
    • Experienced in delivering strategic priorities across different businesses.