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Customer Care Consultant

2 months ago

Lancing, United Kingdom Step Ahead Full time

Customer Care Consultant

We are pleased to present an opportunity for a Customer Care Consultant to join a distinguished British manufacturing organization. The ideal candidate will play a vital role in delivering exceptional customer service and sales assistance.

Company Advantages:
  • Competitive remuneration
  • Extensive benefits package
  • Health coverage and retirement options
  • Paid leave and wellness initiatives
  • Opportunities for professional growth
  • Supportive team environment
  • Recognized leader in the sector
Key Responsibilities:
  • Address customer inquiries via phone, online, or email
  • Process orders while ensuring customer satisfaction
  • Provide information regarding products and pricing
  • Liaise with field representatives
  • Maintain order processing and updates
  • Handle returns and resolve customer complaints
  • Collaborate with financial partners
  • Propose enhancements for system efficiency
Qualifications:
  • Strong customer service aptitude
  • Excellent communication and problem-solving skills
  • Adaptability and relevant experience
  • Proficiency in Excel is advantageous

Become a part of our client's team and explore a fulfilling career in a vibrant work atmosphere. Step Ahead is committed to fostering equality and merit-based hiring practices.