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IT Business Relationship Manager
2 months ago
Job Title: IT Business Relationship Manager
Job Summary:
We are seeking an experienced IT Business Relationship Manager to join our team at MS Amlin. As a key member of our IT Leadership team, you will be responsible for developing and managing relationships between business areas and IT to drive mutual business benefit.
Key Responsibilities:
- Act as the primary interface and escalation point for IT with legal entities on a global basis, working closely with the Business and/or Operational teams.
- Drive a holistic approach between and with all business areas, ensuring Business/IT alignment, delivering the required business outcomes.
- Represent the IT function as a standing member of senior management forums.
- Demonstrate strong knowledge of their Business area and Technology in order to pragmatically and effectively solve problems at all levels.
- Ensure Business needs and priorities are understood and prioritised within IT.
- Develop and manage the relationship between business area(s) and IT for mutual business benefit.
- Work closely with the Operational leads to ensure alignment, provision of service, and proactive communications across the business.
- Understand business area needs, demands, and issues and what they mean for current and future IT requirements.
- Ensure that business needs are clearly understood and that IT meets their needs appropriately within the parameters of cost/benefit and agreed IT design principles.
- Manage business area expectations of IT appropriately.
- Meet regularly with business teams to solicit feedback on IT products and services.
- Track progress and facilitate business issues through to successful completion within IT.
- Provide clear feedback to internal IT stakeholders on the voice of the business to aid IT decision-making and alignment of the IT service offering to business requirements.
- Ensure transparency and fairness of cost to service to the legal entity.
- Anticipate risks and issues and take appropriate action to mitigate and resolve.
- Manage relationships between IT and the business area by driving, managing, and updating services and Service Level Agreements.
- Work collaboratively with other IT and business stakeholders to ensure an integrated, joined-up business-focused approach.
- Actively promote and advance the profile of the IT department.
- Act as an effective member of the IT Leadership team.
- Comply with external and internal regulatory and statutory policies, procedures, and regulations.
- Liaise with relevant and associated areas and groups within the business process to establish, support, and maintain business relationships and organisational effectiveness.
Requirements:
- Experience of delivering an IT Business Partner role to support multiple business streams.
- Broad understanding of IT Programme/Project Management.
Benefits:
- Competitive Base Salary
- Performance Related Discretionary Bonus
- Holiday: 28 days core annual leave, and you can buy up to 5 days
- Pension: Private Medical: cover for yourself. Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
- Life Assurance: 10 x annualised base salary
About Us:
We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see. Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex, or age.
