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Store Operations Manager

2 months ago


Carlisle, Cumbria, United Kingdom EE Retail Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Identify and capitalize on new retail opportunities to drive sales growth and improve customer satisfaction.
  • Lead, engage, and develop a talented team of retail professionals to achieve exceptional results.
  • Establish a culture of high-performance that focuses on both fiscal and behavioral KPIs.
  • Create and manage a relaxed, welcoming, and customer-focused store environment.
  • Collaborate with Regional Managers to develop long-term succession strategies.
What We Offer
  • Exceptional career progression opportunities within Retail and other areas of BT.
  • The chance to significantly increase your earnings through commission, rewards, and incentives.
  • Optional Private Healthcare, Critical Illness, and Dental cover.
  • Optional Pension and Shares scheme to secure your future.
  • Huge discounts on EE & BT products, including Mobile and Broadband.
  • 25 days' holiday (pro-rata) with the opportunity to buy more, plus flexible bank holidays.
  • Volunteering days to give back to your local community.
  • Gym membership discounts and many more savings on attractions for the family all year round.
About EE Retail

At EE Retail, we empower our people to succeed, challenge them to grow, support them in their careers, and reward them for their hard work. Our people are the key to our success, and we're committed to creating an inclusive working environment where everyone can thrive. We value diversity, equity, and inclusion, and we're proud to be an equal opportunities employer.