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Customer Service Representative
2 months ago
Overview
Lidl is a dynamic and fast-paced retail environment where no two shifts are the same. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a positive experience.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a professional and courteous manner
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience
- Proactively identify opportunities to improve customer satisfaction and implement solutions
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
What We Offer
- Competitive hourly pay rate with additional pay for bank holidays and nights
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
- A supportive and inclusive team environment
Requirements
- Experience working in a fast-paced retail environment
- Excellent customer service skills and ability to work effectively in a team
- Flexibility to work a variety of shifts, including early mornings and late evenings
- Ability to lift and move stock as required
Why Join Lidl?
Lidl is a leading international retailer with a strong commitment to quality, innovation, and customer satisfaction. As a Customer Assistant, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences.
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