Director of Operations
7 days ago
Director of Operations
Ultimate Banking
£Competitive
Are you a seasoned executive seeking a challenging role where you can drive business growth and lead a high-performing operations team? Ultimate Banking is seeking a highly skilled Director of Operations to join our Executive Committee and lead our Mortgage and Savings function, as well as our Marketing team.
As a key member of our leadership team, you will be responsible for shaping and managing our operational change roadmap, aligned with our business strategy. You will work closely with other members of the Executive Committee to develop and implement our strategy and financial plan.
Key Responsibilities:
- Lead the overall leadership and strategic direction of Savings, Mortgage Operations, Underwriting, and Arrears.
- Develop and manage a clear operational change roadmap, aligned with our business strategy.
- Contribute to the development and implementation of our strategy and financial plan.
- Shape and manage our forward change agenda for operations, in line with our business strategy and in collaboration with our transformation team.
- Provide oversight of all day-to-day operations, including ad hoc system and project work, initiation, management, and implementation.
- Ensure effective oversight of operational resilience, including incident management, resolution, and implementation, disaster recovery, business continuity management, and IT/CMT.
Requirements:
- Previous leadership experience of a department.
- Experience and/or knowledge of mortgage underwriting.
- Experience of scale change management and process transformation projects.
Our head office is based in a convenient location, and we require this role holder to be office-based at least 3 days a week. Due to the location of our head office, you will need to have your own transport as public transport is not easily accessible.
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