Customer Service Associate

1 week ago

Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Customer Service team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to and resolve customer inquiries and complaints in a timely and professional manner
  • Provide product training and support to customers on investment funds and pensions
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer

We offer a competitive salary and benefits package, including bonus potential, a non-contributory pension, free parking, and professional study support. Our team is committed to providing a supportive and inclusive work environment, and we are proud to be named one of the best places to work in 2023.

As a Customer Service Associate, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. You will work closely with our experienced team to provide exceptional customer service and support, and will have the opportunity to progress your career within our organization.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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