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Customer Service Representative

2 months ago


Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our global investment management organisation, you will play a vital role in delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to and resolve incoming customer enquiries related to investment funds and pensions
  • Provide product training and updates to customers on their accounts and products
  • Offer problem-solving and additional information on other products, funds, and services offered
  • Work closely with the wider business to develop skills and knowledge in client services and other areas
What We Offer

We offer a competitive remuneration and benefits package, including bonus potential, a non-contributory pension, free parking, professional study support, and ongoing training and career development opportunities.

Our organisation is committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and knowledge. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.