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Catering and Operations Manager
2 months ago
We are seeking a highly skilled and experienced Catering and Operations Manager to join our team at Uber Boat by Thames Clippers. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our catering services on board our vessels.
Key Responsibilities- Ensure that all catering staff have the necessary tools and equipment to perform their duties safely and effectively.
- Maintain accurate records of equipment, staff attendance, and performance.
- Assist the Catering Manager with performance management and provide support to the team.
- Provide exceptional customer service and ensure that all customers receive a warm welcome and their requirements are met.
- Oversee the cleaning program and ensure that all vessels are maintained to a high standard of cleanliness.
- Take corrective action in response to customer feedback, complaints, and suggestions.
- Previous experience in a customer-facing or food service environment.
- Ability to work under pressure, multitask, and prioritize work.
- Food hygiene certificate - Level 2.
Uber Boat by Thames Clippers is London's leading River Bus service, providing commuters and sightseers with a unique way to travel around the capital. We are an entrepreneurial and inclusive organization that values diversity and promotes internal development and promotion.