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Interim Director, Commercial Programmes

2 months ago

London, Greater London, United Kingdom FJWilson Talent Services Full time £90,000
Job Description

Interim Director, Commercial Programmes & Delivery

We are seeking an experienced Interim Director to lead the delivery of high-quality, commercially valuable programmes and products, ensuring accessibility for members, clients, and the public, while focusing on sustainable profitability.

The successful candidate will have a proven track record in commercial strategy and programme management, with a focus on marketing and bringing products to market effectively. They will collaborate closely with the marketing team, helping implement new channel strategies and drive innovation in alignment with RIBA's ambitious growth targets.

The ideal candidate will have strong project management capability to develop and implement clear and effective 'go to market' strategies, as well as experience of customer service excellence gained in a commercial environment through the creation and implementation of SLAs.

Key Responsibilities:

  • Lead the delivery of high-quality, commercially valuable programmes and products
  • Manage a team of 5 direct reports and a larger team underneath
  • Manage costs to support excellent product and service delivery, driving margin performance, and expanding sales support across the organisation
  • Optimise income-generating areas through strategies such as bundling, upselling, and cross-selling across UK and international markets
  • Implementation of cutting-edge digital technologies and platforms to enhance the digital-first approach, delivering strong commercial value and customer support
  • Identification of business opportunities and partnerships; development, closing, and managing sales and business solutions
  • Ensure programme delivery excellence, focusing on ROI, customer satisfaction, and to drive digital, print, and in-person learning
  • Development of go-to-market strategies for RIBA's products and services, in close collaboration with Communications and Marketing teams to maximise revenue opportunities

Requirements:

  • Proven experience in commercial strategy and programme management
  • Strong project management capability to develop and implement clear and effective 'go to market' strategies
  • Experience of customer service excellence gained in a commercial environment through the creation and implementation of SLAs
  • Ability to effectively interim manage a motivated team - proactively supporting them in their own personal development and career progression
  • Experienced in taking an intrapreneurial approach in the identification, evaluation and launch of business opportunities
  • A strategic thinker who sees opportunities for product growth and commercial optimisation gained in both UK and International markets
  • Experienced in managing a budget of ca £11mln or bigger
  • Able to drive P&L through cost management and margin growth to maximise financial returns whilst maintaining quality at all times
  • Able to represent the organisation at the highest level and effectively deliver partnerships with a range of internal and external stakeholders

About RIBA:

RIBA is a professional body for architects, primarily in the United Kingdom, with an international presence. For nearly 200 years, RIBA's mission has been to serve its members and society, aiming to contribute to the creation of better buildings, places, and stronger communities. Notably, RIBA is dedicated to setting and upholding high standards in the architectural profession.

They are committed to fostering an inclusive and supportive culture, ensuring a workplace where everyone can be themselves and thrive.