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IT Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Sadler Recruitment Full time £23,000 - £28,000

Job Summary:

We are seeking a highly skilled and versatile IT Support Specialist to join our team at Sadler Recruitment. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients, including helpdesk duties, training staff on software and hardware usage, and managing user accounts and access controls.

Key Responsibilities:

  • Provide technical support to employees, including helpdesk duties and troubleshooting
  • Train staff on software and hardware usage to ensure optimal performance
  • Manage user accounts, permissions, and access controls to maintain data security
  • Perform regular data backups and assist with disaster recovery planning
  • Oversee the maintenance of physical workplaces, including HVAC, electrical, plumbing, and lighting systems
  • Coordinate repairs and ensure compliance with safety regulations
  • Manage building access, security systems, and surveillance

Requirements:

  • Technical background in IT support, including experience with cloud technologies (Azure and AWS)
  • Working knowledge of basic principles of Cyber security and data privacy
  • Ability to perform minor repairs and maintenance tasks
  • Confidence and desire to provide assistance in office repairs and facilities management needs

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a leading software company in a dynamic and fast-paced environment
  • Chance to develop your skills and expertise in IT support and facilities management