Technical Support Specialist
1 month ago
We are seeking a skilled Customer Service Advisor (Software Specialist) to join our Client Support Team on a permanent, full-time basis. As a key member of our team, you will provide first-line support to our customers, handling a wide range of inquiries from basic product questions to troubleshooting software issues.
Key Responsibilities:- Respond to and resolve customer enquiries in a timely and professional manner
- Maintain our high standards of service and customer experience
- Troubleshoot common issues and problems within our products
- Escalate enquiries where necessary and work with the Technology team to resolve them
- Develop and update supporting materials and guides to ensure our customers have the information they need
- Knowledge of general IT and software
- Advanced troubleshooting skills
- Experience of managing support tickets, ideally IT support tickets
- Strong customer service ethos and ability to work well as an individual and as part of a team
The successful incumbent will be measured on customer satisfaction, first contact resolution, response and resolution times, and internal quality ratings. If you are passionate about delivering exceptional customer service and have the skills and experience to match, we encourage you to apply for this exciting opportunity.
-
Specialist Support Worker
5 months ago
Manchester, United Kingdom Time Specialist Support Full timeTime Specialist Support is looking for competent, passionate staff in the Manchester to work with autistic children and young people. The job entails supporting young people accessing social activities in the community and support is needed mainly for after school and weekends. **Job Type**: Part-time **Salary**: £11.00-£14.00 per hour Expected hours: 3...
-
Technical Support Specialist
2 weeks ago
Manchester, United Kingdom Hunter Selection Limited Full time**Job Title:** Technical Support Specialist**Job Summary:** We are seeking a Technical Support Specialist to join our team at Hunter Selection Limited. As a Technical Support Specialist, you will be responsible for providing technical support to customers and resolving technical issues.**Key Responsibilities:**Providing technical support to customers via...
-
Technical Support Specialist
1 month ago
Manchester, United Kingdom Advanced Technical Recruitment Full timeField Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our Service and Support Team at Advanced Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers throughout the UK, Ireland, and Europe.Key Responsibilities:Respond to customer...
-
Technical Support Specialist
1 month ago
Manchester, United Kingdom Advanced Technical Recruitment Full timeField Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our Service and Support Team at Advanced Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers throughout the UK, Ireland, and Europe.Key Responsibilities:Respond to customer...
-
Technical Support Specialist
1 week ago
Manchester, United Kingdom LT Harper - Cyber Security Recruitment Full time £30,000 - £35,000Technical Support SpecialistLT Harper - Cyber Security Recruitment is seeking a skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing operational desktop and systems support, diagnosing and troubleshooting technical issues, and researching and identifying solutions to end-user...
-
Technical Sales Specialist
2 weeks ago
Manchester, United Kingdom Unified Support Ltd Full timeJob OverviewWe are seeking a skilled Technical Sales Specialist to join our team at Unified Support Ltd. As a key member of our sales team, you will be responsible for scoping and selling audio visual and collaborative solutions from concept to delivery.Key responsibilities include:Developing and maintaining a high level of technical expertise in audio...
-
Technical Support Specialist
1 week ago
Manchester, United Kingdom Hunter Selection Limited Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to join our team at Hunter Selection Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Reporting into the Technical Support...
-
Technical Support Specialist
2 weeks ago
Manchester, United Kingdom Hunter Selection Limited Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to join our team at Hunter Selection Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Reporting into the Technical Support...
-
Technical Support Specialist
1 week ago
Manchester, United Kingdom LT Harper - Cyber Security Recruitment Full time £30,000 - £35,000Technical Support SpecialistManchester – on site£30k - £35kWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing operational desktop and systems support, diagnosing and troubleshooting technical issues, and maintaining a centralized knowledge base.Key...
-
Technical Support Specialist
2 weeks ago
Manchester, United Kingdom Brellis Recruitment Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Brellis Recruitment. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers on-site and over the phone.Key Responsibilities:Provide technical support to customers on-site and over the phone.Install,...
-
Technical Support Specialist
2 weeks ago
Manchester, United Kingdom caia - Jobboard Full timeJob Title: Technical Support SpecialistBNY Mellon is seeking a Technical Support Specialist to join our Technology Services Group team. As a Technical Support Specialist, you will be responsible for providing technical support to BNY Mellon employees and contractors, including troubleshooting and resolving technical issues related to desktop applications and...
-
Technical Support Specialist
1 month ago
Manchester, New Hampshire, United Kingdom Blink Payment Full time{"title": "Technical Support Specialist", "description": "Job Title: Technical Support SpecialistBlink Payment is a fast-growing, privately-owned business that is transforming the payments landscape. We are seeking a highly skilled Technical Support Specialist to play a pivotal role in delivering an exceptional customer experience.The ideal candidate will...
-
Technical Support Specialist
1 month ago
Manchester, New Hampshire, United Kingdom Blink Payment Full time{"title": "Technical Support Specialist", "description": "Job Title: Technical Support SpecialistBlink Payment is a fast-growing, privately-owned business that is transforming the payments landscape. We are seeking a highly skilled Technical Support Specialist to play a pivotal role in delivering an exceptional customer experience.The ideal candidate will...
-
Technical Support Specialist
4 weeks ago
Manchester, United Kingdom The University of Manchester Full timeTechnical Support SpecialistWe are seeking a highly skilled and proactive Technical Support Specialist to join our dynamic technical operations team at The University of Manchester. As a key member of our team, you will provide an agile technical support service to staff and students, supporting teaching, research, and professional services.Key...
-
Technical Support Specialist
4 weeks ago
Manchester, United Kingdom The University of Manchester Full timeTechnical Support SpecialistWe are seeking a highly skilled and proactive Technical Support Specialist to join our dynamic technical operations team at The University of Manchester. As a key member of our team, you will provide an agile technical support service to staff and students, supporting teaching, research, and professional services.Key...
-
Technical Support Specialist
1 month ago
Manchester, United Kingdom Cl Sh Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Technology and Data Team in either our Haywards Heath, Manchester, or Guernsey locations. As a Technical Support Specialist, you will be responsible for providing exceptional, escalated support for a variety of products, services, and platforms to...
-
Technical Support Specialist
1 month ago
Manchester, United Kingdom Cl Sh Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Technology and Data Team in either our Haywards Heath, Manchester, or Guernsey locations. As a Technical Support Specialist, you will be responsible for providing exceptional, escalated support for a variety of products, services, and platforms to...
-
Technical Support Specialist
4 weeks ago
Manchester, United Kingdom Cl Sh Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Technology and Data Team in either our Haywards Heath, Manchester, or Guernsey locations. As a Technical Support Specialist, you will be responsible for providing exceptional support for a variety of products, services, and platforms to all...
-
Technical Support Specialist
4 weeks ago
Manchester, United Kingdom Cl Sh Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our Technology and Data Team in either our Haywards Heath, Manchester, or Guernsey locations. As a Technical Support Specialist, you will be responsible for providing exceptional support for a variety of products, services, and platforms to all...
-
Technical Support Specialist
7 days ago
Manchester, United Kingdom Red Bud Regional Hospital Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Red Bud Regional Hospital. This individual will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in software and IT support, with excellent communication and problem-solving...