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IT Support Specialist
2 months ago
We are seeking a skilled Support Engineer to join our team at Pulse IT Recruitment Ltd. As a Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing top-notch support to our clients.
Key Responsibilities:- Provide first- and second-line support for IT issues, including desktop, laptop, and device support.
- Work closely with our outsourced MSP providers to ensure seamless support services.
- Collaborate with the team to resolve complex technical issues and implement solutions.
- Develop and maintain knowledge of new technologies and techniques to stay up-to-date with industry developments.
- Proven experience in IT support, with a strong background in desktop, laptop, and device support.
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
- Experience with database management, ETL, and data management tools is highly desirable.
- Strong technical skills, including proficiency in SQL, MySQL, and SQL Server.
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and certification programs.
- A dynamic and supportive work environment, with a team of experienced professionals.
- Regular feedback and performance evaluations to ensure your success in the role.
