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Supervisor - M&S Simply Food - Peterborough

2 months ago

Peterborough, Peterborough, United Kingdom Moto Full time

About the Role

We are seeking a highly motivated and experienced Retail Team Leader to join our M&S Simply Food team at Peterborough Services. As a Retail Team Leader, you will be responsible for leading a team of retail staff to deliver exceptional customer service and achieve sales targets.

Key Responsibilities

  • Lead a team of retail staff to achieve sales targets and deliver exceptional customer service
  • Maximize profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager to set targets for the team
  • Provide coaching and feedback to team members, identifying training needs where necessary
  • Take ownership of customer feedback, responding promptly and professionally

What We Offer

  • Annual bonus up to 3,445
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in the management team

Requirements

  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

About Us

Moto is a leading provider of motorway services in the UK, with a commitment to delivering exceptional customer service and quality food and drink offerings. We are proud to be a part of the M&S Simply Food team, offering a range of high-quality food and drink products to our customers.