Store Manager

4 weeks ago


Peterborough, Peterborough, United Kingdom Moto Full time
Job Title: Supervisor - Costa - Peterborough

As a Supervisor at Moto, you will be the strong right-hand person to your store manager, empowered to run the unit like it's yours. Your role will be to be an enthusiastic leader and brand ambassador, working within the nation's favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional service as we transform the UK's rest stop experience.

Key Responsibilities:
  • Lead your teams to achieve and deliver excellent brand standards and customer service
  • Maximise profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager in setting targets for the team to achieve
  • Provide coaching and feedback to Team Members, identifying training needs where necessary
  • Take ownership of customer feedback, responding appropriately in a timely manner
  • Support the team with preparing food and refreshments
What We Offer:
  • Annual bonus up to 3,445pa*
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in the management team
Requirements:
  • Previous experience of leading or supervising a team highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and be comfortable making decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

We want to hear from you, whether you're a shift manager, team leader, supervisor, or duty manager looking to grow your career into management, or a team member, customer service assistant, or crew member looking for that next step. Please ensure you can access the site before applying.

Where our customer's journey pauses, yours just begins.

*Please note internally this role is called Team Leader


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