Current jobs related to Customer Service Representative - Bangor - Welsh Ambulance NHS Trust

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Teleperformance, we are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries with speed and precision,...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Teleperformance, we are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries with speed and precision,...

  • Customer Service Representative

    1 week ago

    Bangor, Gwynedd, United Kingdom Three Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our brand, providing an exceptional customer experience and ensuring that our customers leave our stores happy.Key ResponsibilitiesProvide excellent customer service, understanding each customer's needs...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom Three Full time

    About the RoleWe are looking for a talented Customer Service Representative to join our team at Three. As a Customer Service Representative, you will be the face of our brand, providing an exceptional customer experience and ensuring that our customers leave our stores happy.Key ResponsibilitiesProvide excellent customer service, understanding each...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Bangor, we are seeking a Customer Service Representative to deliver exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Bangor is looking for talented Customer Service Representatives to join our fast-paced team. As a key member of our team, you'll provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Bangor, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving issues efficiently.Processing customer orders and managing account details.Collaborating with internal...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewTeleperformance is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and booking blood donation appointments.ResponsibilitiesProvide accurate...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewTeleperformance is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and booking blood donation appointments.ResponsibilitiesProvide accurate...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Bangor, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...

  • Customer Service Representative

    4 weeks ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewWe are seeking a highly engaged and compassionate Customer Service Representative to join our team at NHSBT Inbound. As a key member of our team, you will be responsible for handling inbound calls from the UK general public, providing exceptional customer service and support.Key Responsibilities:Handle inbound calls in a professional and...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewWe are seeking a highly engaged and compassionate Customer Service Representative to join our team at NHSBT Inbound. As a key member of our team, you will be responsible for handling inbound calls from the UK general public, providing exceptional customer service and support.Key Responsibilities:Handle inbound calls in a professional and...

  • Customer Service Representative

    4 weeks ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewWe are seeking a highly engaged and compassionate Customer Service Representative to join our team at NHSBT Inbound. As a key member of our team, you will be responsible for handling inbound calls from the UK general public, providing exceptional customer service and support.Key Responsibilities:Provide timely and effective responses to customer...

  • Customer Service Representative

    4 weeks ago

    Bangor, United Kingdom Teleperformance Full time

    Job OverviewWe are seeking a highly engaged and compassionate Customer Service Representative to join our team at NHSBT Inbound. As a key member of our team, you will be responsible for handling inbound calls from the UK general public, providing exceptional customer service and support.Key Responsibilities:Provide timely and effective responses to customer...

  • Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.Key...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    Customer Service Role OverviewRepresenting the NHS Blood and Transplant ServiceJob ResponsibilitiesHandle Inbound CallsWork as Part of a Compassionate TeamProvide Support to the UK General PublicKey DetailsFull Time Role40 Hours per WeekFlexibility RequiredImportant InformationPlease read through the following details carefully before making an...

  • Customer Service Representative

    1 month ago

    Bangor, United Kingdom Teleperformance Full time

    Customer Service Role OverviewRepresenting the NHS Blood and Transplant ServiceJob ResponsibilitiesHandle Inbound CallsWork as Part of a Compassionate TeamProvide Support to the UK General PublicKey DetailsFull Time Role40 Hours per WeekFlexibility RequiredImportant InformationPlease read through the following details carefully before making an...

  • Customer Service Representative

    2 days ago

    Bangor, Gwynedd, United Kingdom Welsh Ambulance NHS Trust Full time

    About the RoleWe are seeking a skilled and empathetic Customer Service Representative to join our NHS 111 Wales team as a Call Handler in Bangor. This is a permanent, full-time opportunity with a competitive salary and shift enhancements for unsociable hours.Key ResponsibilitiesAnswering calls from the public for the NHS 111 Wales Service, providing...

  • Customer Service Representative

    7 days ago

    Bangor, United Kingdom Teleperformance Full time

    Customer Service Representative – Permanent Full Time - Great Salary !Site:This is a site based role out of Bangor Co Down, Northern IrelandThis permanent role will require advisors to work on site in Bangor, Co. Down

  • Retail Customer Service Representative

    2 weeks ago

    Bangor, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are looking for a Retail Customer Service Representative to provide excellent customer service and support the store's operations in Bangor, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions accurately.Maintain the store's visual...

Customer Service Representative

2 months ago

Bangor, United Kingdom Welsh Ambulance NHS Trust Full time

About the Role

We are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, ensuring that they receive the right care, at the right time, and in the right place.

Key Responsibilities

  • Answering calls from the public, providing accurate and empathetic responses to their queries and concerns.
  • Working collaboratively with our team to ensure seamless communication and effective care delivery.
  • Utilizing critical thinking skills to make informed decisions and respond to complex situations.
  • Maintaining accurate records and documentation, adhering to strict confidentiality and data protection protocols.
  • Participating in ongoing training and development to enhance skills and knowledge, ensuring compliance with Trust policies and procedures.

Requirements

  • Minimum 5 GCSEs or equivalent, with a strong focus on communication and interpersonal skills.
  • Proven experience in dealing with the public, preferably in a call centre or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work flexibly, including evenings, weekends, and bank holidays, with a willingness to adapt to changing circumstances.
  • Sound IT skills, with experience in using computer systems and software.

Desirable Qualifications and Experience

  • NVQ Level 3 or equivalent, with a focus on customer service or healthcare.
  • Experience working in a call centre environment, with a strong understanding of telephony and customer service principles.
  • Health service experience, with a focus on patient care and communication.

What We Offer

  • A competitive salary, with opportunities for career progression and professional development.
  • A supportive and inclusive work environment, with a focus on employee well-being and work-life balance.
  • Ongoing training and development, with a commitment to excellence in patient care and customer service.