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Residential Lodge Manager

2 months ago


Portsmouth, Portsmouth, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team at Summerson Lodge & Holmes Park in Southsea, Portsmouth. As a key member of our team, you will be responsible for providing exceptional customer service to our Home Owners, ensuring the smooth day-to-day operation of the development, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, including coordinating contractors and suppliers
  • Provide a first-class service to Owners, responding to their needs and concerns
  • Organize activities and events to enhance the lifestyle of our Home Owners
  • Ensure the development is safe and secure, conducting regular health and safety checks
  • Manage a range of customers, contractors, suppliers, and internal colleagues
About You

We are looking for someone with a passion for excellent customer service, a friendly and outgoing personality, and the ability to work independently and as part of a team. You will have previous experience in a similar role, preferably in retirement living, social housing, hospitality, or a related sector. You will be computer literate, with experience of using Microsoft Office applications, including Outlook.

What We Offer
  • A rent-free, 2-bedroom apartment on-site
  • A salary of £19,500 per annum
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications

We are committed to providing a positive and supportive work environment, and we offer a range of benefits to our employees. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you.