Residential Lodge Manager

1 month ago


Portsmouth, Portsmouth, United Kingdom Churchill Estates Management Ltd Full time

About the role

This is a unique opportunity to work as a Residential Lodge Manager with Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and their experience is enjoyable.

You will be the trusted 'go-to' person on-site, liaising with residents, contractors, suppliers, and internal colleagues. Your passion for excellent customer service is vital, and you will have an outgoing and friendly personality with a love of people.

With a focus on providing a happy and fulfilling lifestyle for our residents, you will have the ability to work independently, using your own initiative, and be calm under pressure. You will also be responsible for the maintenance of the property and the administration of events.

This role is pivotal to the success of the Lodge, and you will be rewarded with a rent-free, 2-bedded apartment, plus a competitive salary of £20,500 per annum. You will also have the opportunity to develop your skills and qualifications through our thorough induction programme and ongoing training.

About us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people.

We are a professional, award-winning, customer-focused team, and we are looking for the very best people to join our business and adopt our values. If you are passionate about providing exceptional customer service and have a background in administration and customer service, we would love to hear from you.



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