Mental Health Transport Assistant

2 months ago


Maidstone, Kent, United Kingdom Secure Care UK Full time

About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Mental Health Transport Assistant. As a key member of our team, you will play a vital role in providing safe and respectful transportation services to vulnerable service users.

Key Responsibilities

  • Provide a professional and caring service to all patients whilst in our care, ensuring patient safety remains paramount.
  • Support and transport vulnerable service users as part of a team.
  • Support the care of patients during assessments in line with the Mental Health Act.
  • Ensure health and safety guidelines are followed according to current policies and procedures.
  • Attend the office within one hour during on-call shifts.
  • Use Company vehicles and equipment safely and respectfully, maintaining high standards of driving and cleanliness.
  • Apply appropriate lifting and handling techniques when moving patients under non-emergency conditions.
  • Administer first aid and provide social care in non-emergency situations, as required.
  • Wear uniform and ID badge at all times whilst on duty.
  • Implement statutory regulations and organisational policies and procedures at all times.

Person Specification

  • Valid Full UK Manual Driving License.
  • Maintain Enhanced DBS (paid for by company).
  • Excellent communication skills.
  • Ability to remain calm under pressure.
  • Able to work as part of a team.
  • Excellent attention to detail.

About Us

Secure Care UK is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. We are committed to delivering high-quality services that meet the needs of our service users and their families.

What We Offer

  • Full training and development opportunities.
  • Competitive remuneration package.
  • Healthcare Cash Plan provided by Westfield Healthcare.
  • Additional training and continued personal development opportunities.
  • Refer a friend scheme.
  • 28 days annual leave pro rata.


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