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Employee Relations Specialist

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time
Job Title: Employee Relations Advisor

We are seeking a highly skilled and experienced Employee Relations Advisor to join our team at Haven Holidays. As an Employee Relations Advisor, you will play a critical role in supporting our leaders and employees in managing workplace relationships and resolving conflicts.

About the Role:

This is an exciting opportunity for a commercially focused, practical, and hands-on ER Advisor to support with ER cases across our Haven Parks and support Centre. You will be responsible for providing support for leaders on ER, evolving the knowledge and skills of our leaders in ER, and designing ER training.

Key Responsibilities:
  • Provide expert advice and guidance to leaders on ER matters, including performance management, absence, disciplinary, and grievance cases.
  • Work closely with People Partners to provide a consistency in ER approach and design ER training.
  • Support dispute resolution, including liaising directly with ACAS Conciliators and working with our solicitors in preparation and risk management of Employment Tribunals.
  • Collaborate with the Learning & Development team to devise and support delivery of appropriate training and training materials on all ER matters to line managers.
What We're Looking For:
  • Awareness of the main ER People Policies (Disciplinary, Grievance, Performance, and Attendance) required within a business and their implications.
  • Confidence and ability to deliver engaging ER training when required to a wide range of stakeholders.
  • Up-to-date knowledge of Employment Legislation, Case Law, and ability to advise the business.
  • Experience managing a wide range of ER cases.
  • Appreciation and understanding of diversity and inclusion.
What We Offer:
  • Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'.
  • Annual bonus.
  • 20% discount on both Haven and Warner Hotels holiday for you, family, and friends.
  • Comprehensive wellbeing support.
  • Access to the Bourne Leisure corporate box at the O2 Arena, London.
  • Exclusive discounts with corporate partners.
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees.
About Us:

We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.

In this role, you can expect to travel throughout the UK, including visits to our sites, our support centre in Hemel Hempstead, and any off-site meetings with partners or suppliers.

Recruitment Process:

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can.