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Network Operations Specialist
2 months ago
NTech Consultants LTD and NTech Contracts LTD are seeking a skilled Network Operations Engineer to join our team. As a key member of our NOC team, you will be responsible for providing exceptional technical support to our customers, ensuring the smooth operation of our network infrastructure.
Key Responsibilities:
- Provide 1st and 2nd line technical support for customer networking issues
- Work closely with customers to identify and resolve network faults
- Collaborate with the NOC team to ensure seamless network operations
- Develop and maintain a strong understanding of our products and solutions
- Provide excellent customer service and support
Requirements:
- Excellent technical skills, with a focus on routing and switching technologies
- Experience with technology vendors such as Cisco, Juniper, and Palo Alto
- Strong diagnostic skills and a logical approach to resolving technical issues
- Excellent communication and customer service skills
- Ability to work in a fast-paced, customer-facing environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- The chance to work with a leading provider of network infrastructure solutions
About Us:
NTech Consultants LTD and NTech Contracts LTD are leading providers of network infrastructure solutions. We are committed to delivering exceptional service and support to our customers, and we are seeking a skilled Network Operations Engineer to join our team.
